- Access to the Hospital
- Consultation Hours, Closed Days and Emergency Outpatient
- List of Clinical Departments
- About Referral Letter
- Flow of Medical Examination
- About Belongings
- About Medical Certificate
- About Medical Interpreter
- About Emergency Outpatient
- About Medical Bills
- How to Pay Medical Bills
- About Travel Insurance
Access to the Hospital
| Address | 1 Chome-1-1 Akebono 1 Jo, Asahikawa, Hokkaido |
|---|---|
| Tel | 0166-22-8111 |
| Fax | 0166-24-4648 |
| Map |
| Asahikawa Takasu I.C. ⇔ Japanese Red Cross Asahikawa Hospital | |
|---|---|
| Car | About 15 minuits |
| Asahikawa Station ⇔ Japanese Red Cross Asahikawa Hospital | |
| Walk | About 15 minuits |
| Bus → Walk | About 10 minuits |
| Taxi | About 5 minuits |
※Although we are fully equipped with parking areas for patients, please use public transportations as the parking areas tend to be very crowded.
Also, as on-street parking around the hospital is prohibited, please don’t park on streets when visiting by cars.
We have 4 parking areas. Please note that each area has different capacity.
| Capacity | Opening Hours | |
|---|---|---|
| Parking area by the elementary school | 86 cars | Open 24 hours |
| Parking area by 1chome-dori avenue | 43 cars | |
| Parkin area in front of the inpatient ward | 48 cars | |
| Parking garage (only the first floor is available) |
141 cars |
- There is a charge for parking. However, it is free of charge if used for medical examination.
200 yen for an hour, 100 yen per 30 minuits after that - Parking areas are open 24 hours.
Consultation Hours, Closed Days and Emergency Outpatient
| Consultation Hours (depending on the department) |
Initial Examination | Follow-up Examination |
|---|---|---|
| 8:00～15:00 | 7:50～15:00 | |
| Closed Days | Saturdays and Sundays (five-day workweek), national holidays, May 1st ( anniversary of the establishment of Japanese Red Cross Society), Dec. 29th – Jan. 3rd (year-end and new year holidays) |
|
| Emergency Outpatient | 24 hours / 365 days | |
List of Clinical Departments
About Referral Letter
Please note that there are clinical departments which require a referral letter and which don’t require one.
Clinical departments which require a referral letter
- Hematology and Oncology
- Diabetology, Endocrinology and Metabolism
- Nephrology
- Cardiology
- Pulmonology
- Neurology
- Orthopedic Surgery
- Cardiovascular Surgery
- Urology
- Ophthalmology
- Otorhinolaryngology
- Dentistry and Oral Surgery
- Thoracic Surgery
Clinical departments which don’t require a referral letter
- Neurosurgery
- Surgery
- Plastic Surgery
- Pediatrics
- Obstetrics and Gynecology
- Dermatology
- General Medicine
Flow of Medical Examination
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1. Some clinical departments require a referral letter.
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2. Fill in the required information of the patient registration form
If you aren’t sure which department to visit, please ask General Information or “For First-time Visitors (①)” of Central Reception.
※ If you arrive before 8 am, please take a number card on the writing table and wait. -
3. If you have a referral letter, please turn the patient registration form and the health insurance card in “Outpatient Reception (with Referral Letter) (②)” of Central Reception. If you don’t have a referral letter, please turn them in “Outpatient Reception (without Referral Letter) (①)” of Central Reception.
We make a route map and a patient registration card.
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4. Please turn the route map in the reception of the department you have a medical examination.
- 【1st basement】Dentistry and Oral Surgery
- 【1st floor】Diabetology, Endocrinology and Metabolism, Pulmonology, Gastroenterology, Cardiology, Nephrology, Hematology and Oncology
- 【2nd floor】Neurosurgery, Neurology, Surgery, Orthopedic Surgery, Plastic Surgery, Cardiovascular Surgery, Urology, Obstetrics and Gynecology, Pediatrics, Otorhinolaryngology, Ophthalmology, Dermatology, Thoracic Surgery
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5. Please wait at waiting areas in front of the consulting room of each department.
After examination, we give you the route map. You can make a reservation of the next examination (only available for some departments).
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6. Please turn the route map in “Calculation Counter (④)” of Central Reception.
If you have a parking ticket, please show it here.
Please recieve a billing recept sheet and wait.
When the number of your billing recept sheet is displayed in the screen above the counter, please pay at the automated billing machine (⑨).
Please inform if you don’t want to use the automated billing machine (⑨).
If you have a question about medical bills, please inquire at “Billing Counter (⑤)” of Central Reception. -
7. If you are a patient who has been prescribed medicine and had an out-of-hospital prescription issued, please come to the fax corner on the 1st floor.
We send the prescription to a pharmacy of your demand. (no charge)
About Belongings
- Passport
- Japanese health insurance card (if you have)
- Patient registration card (if you have)
About Medical Certificate
If you need a medical certificate, it costs an addtional charge other than the medical bills.
It costs at least 5,000 yen. Additional charge for English descriptions.
About Medical Interpreter
We don’t have on-site medical interpreters.
About Emergency Outpatient
- Our hospital collaborates with the local community and has established a system that allows us to treat emergency patients 24 hours a day, including nights, holidays and late at night. However, as an emergency and critical care center, our hospital provides emergency treatment for patients in serious conditions who are seen by ambulance.
- Other emergency services are carried out in accordance with the rules of the emergency system in Asahikawa City, so please be aware of this to use emergency medical care.
- If the patient is transported by ambulance, the accompanying person should stay in the hospital as much as possible during the examination, contact travel agencies, insurance companies, etc., and manage baggages.
※At our hospital, for patients who come to have an examination at night or on holidays, our dedicated nurses determine the degree of urgency and the order of examination based on criteria using “Triage and Acuity Scale”.
Also, please note that even after determining the degree of urgency, the order of examination may be changed depending on the patient’s condition.
About Medical Bills
- If you don’t have a Japanese health insurance card (in case of the treatment at your own expense), it may be expensive.
- Please note that initial patients without referral letters are obliged to pay 8,800 yen (including tax) as “SENTEI RYOYOHI” other than the initial medical bills by Medical Care Act and Health Insurance Act.
How to Pay Medical Bills
You can pay by cash (Japanese yen) or credit cards at Japanese Red Cross Asahikawa Hospital.
About Travel Insurance
Even if you have travel insurance, please pay your medical bills. At a later date, please complete the procedures for the payment of insurance claim with your insurance company.
